Frequently Asked Questions
Everything you need to know about shopping with LSW
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizes may vary by fit and style.
What payment methods do you accept?
LSW accepts all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At LSW, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.